I spoke to customer support several times before buying and got good honest advice to help me choose my pc spec. I went for a complete fanless option, so don't know if other specs make any more noise. It was worth looking through all the options first I found, and asking specific questions related to how I use a PC and what I actually needed, not just going for the most expensive upgrades. Delivery was fast, and the PC is very, very quiet. All I occasionally hear is the HDD spinning up. I've now stopped listening to music while working at the PC because the silence is such a pleasant change. Very happy and would highly recommend.