“I ordered the PC on a Monday at 5pm. On Thursday an email checked if I would be in on Friday when it was delivered at 9am! Brilliant! As a non tekkie in my late 60s I had called to place the order and was given exceptional help in layman’s language to choose the options. The PC is superfast and totally quiet - the only noise is if I use the Blu ray drive! After 6 weeks I had a problem with an SSD drive (one of two identical units) and returned the unit on a Monday for diagnostic tests. On Wednesday an email confirmed a fault, the unit had been replaced and the system fully tested. Having researched the internet I said I preferred to replace the original SSDs with an alternative product available from Quiet PC. On Thursday, within minutes of purchasing the new products I had confirmation of a full credit for the original drives. The new drives were fitted, the system fully tested and returned to me by Friday 9.15! The Customer service is brilliant - although I had direct communication with the guy repairing the PC, everyone there seems to know what’s going on whether it’s a new sale or a repair. The unit failure was not Quiet PC’s fault and they no longer offer it as an option. It is refreshing to be treated as a person, not just a customer number. I have no hesitation in recommending Quiet PC and their products. They have also ensured an excellent relationship with their chosen couriers.”